Terms of Service

Last Updated: October 25, 2025

1. Agreement to Terms

By installing and using the EpPay Shopify app ("the App"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not use the App.

2. Description of Service

EpPay provides cryptocurrency payment processing services for Shopify merchants. The App allows you to:

  • Accept cryptocurrency payments (USDT, USDC, ETH, BNB, and others)
  • Configure custom wallet addresses and blockchain networks
  • Generate QR codes for customer payments
  • Track payment status in real-time
  • View transaction history and analytics

3. Eligibility

To use the App, you must:

  • Be at least 18 years of age
  • Have a valid Shopify store
  • Have the authority to bind your business to these Terms
  • Comply with all applicable laws and regulations
  • Have a valid cryptocurrency wallet address

4. Account Responsibilities

4.1 Account Security

You are responsible for:

  • Maintaining the security of your Shopify account
  • Safeguarding your cryptocurrency wallet private keys
  • All activities that occur under your account
  • Immediately notifying us of unauthorized access

4.2 Accurate Information

You agree to provide accurate and complete information when configuring the App, including valid wallet addresses and network settings.

5. Payment Processing

5.1 Direct Wallet Payments

Cryptocurrency payments are sent directly to your configured wallet address. EpPay does NOT hold, custody, or have access to your funds at any time.

5.2 Transaction Verification

We verify payments on public blockchain networks. You acknowledge that:

  • Blockchain transactions are irreversible once confirmed
  • Network fees may apply to cryptocurrency transfers
  • Transaction times vary by blockchain network
  • We are not responsible for blockchain network issues or delays

5.3 Wallet Configuration

You are solely responsible for:

  • Providing correct wallet addresses
  • Ensuring wallet compatibility with selected networks
  • Losses due to incorrect wallet configuration
  • Maintaining access to your wallet private keys

6. Prohibited Uses

You agree NOT to use the App for:

  • Illegal activities or prohibited products/services
  • Money laundering or terrorist financing
  • Fraud, phishing, or deceptive practices
  • Violating sanctions or export controls
  • Selling counterfeit or stolen goods
  • Processing payments for third parties without disclosure
  • Circumventing security features or rate limits

7. Fees and Pricing

The App is currently offered [FREE/with subscription plans]. We reserve the right to:

  • Change pricing with 30 days' notice
  • Introduce new pricing tiers or features
  • Offer promotional pricing or discounts

All fees are exclusive of applicable taxes, which you are responsible for paying.

8. Intellectual Property

The App, including all software, designs, trademarks, and content, is owned by EpPay and protected by intellectual property laws. You may not:

  • Copy, modify, or reverse engineer the App
  • Remove copyright or proprietary notices
  • Use our trademarks without permission
  • Create derivative works

9. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • Merchantability and fitness for a particular purpose
  • Uninterrupted or error-free operation
  • Accuracy of payment verification
  • Security of blockchain networks
  • Compatibility with future Shopify updates

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EPPAY SHALL NOT BE LIABLE FOR:

  • Lost profits, revenue, or business opportunities
  • Cryptocurrency losses due to wallet misconfiguration
  • Blockchain network failures or delays
  • Unauthorized access to your account
  • Indirect, incidental, or consequential damages
  • Damages exceeding fees paid in the past 12 months

11. Indemnification

You agree to indemnify and hold harmless EpPay from any claims, damages, or expenses arising from:

  • Your violation of these Terms
  • Your use of the App
  • Your products or services sold via cryptocurrency payments
  • Claims by your customers or third parties

12. Termination

12.1 By You

You may terminate by uninstalling the App from your Shopify store at any time.

12.2 By Us

We may suspend or terminate your access if you:

  • Violate these Terms
  • Engage in prohibited activities
  • Fail to pay applicable fees
  • Pose a security risk

12.3 Effect of Termination

Upon termination, your access will cease immediately. Data retention follows our Privacy Policy.

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or in-app notification. Continued use after changes constitutes acceptance.

14. Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles. Any disputes shall be resolved in the courts of [Your Jurisdiction].

15. Miscellaneous

15.1 Entire Agreement

These Terms constitute the entire agreement between you and EpPay regarding the App.

15.2 Severability

If any provision is found invalid, the remaining provisions remain in effect.

15.3 No Waiver

Our failure to enforce any right does not waive that right.

15.4 Assignment

You may not assign these Terms without our consent. We may assign freely.

16. Contact Information

For questions about these Terms, contact us: