Table of Contents
Privacy Policy
Eppay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information about you when you use our services through our website, mobile applications, and related platforms (collectively referred to as "Services"). By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
- Personal Information: Such as your name, email address, phone number, wallet address, and any other information you provide during registration or while using our Services.
- Non-Personal Information: Technical data such as device information, browser type, IP address, and usage statistics.
- Payment Information: Transaction details related to payments processed through Eppay.
2. How We Use Your Information
We use the collected information to:
- Provide, operate, and improve our Services.
- Process transactions and payments.
- Communicate with you, including sending updates and promotional materials (with your consent).
- Ensure compliance with applicable laws and regulations.
3. Sharing Your Information
We may share your information with:
- Third-Party Service Providers: For payment processing, data analytics, and other essential services.
- Law Enforcement or Legal Requests: To comply with legal obligations or protect our rights and safety.
- With Your Consent: In cases where you explicitly allow data sharing.
We do not sell your personal information to third parties.
4. Data Retention and Deletion
We retain your data for as long as necessary to provide our Services or as required by law. You may request data deletion by contacting us at the address provided below. Upon verifying your identity, we will delete your data unless we are legally required to retain it.
5. Data Security
We implement robust security measures to protect your information. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, update, or delete your personal data.
- Withdraw consent for data processing where applicable.
- File a complaint with a regulatory authority if you believe your rights have been violated.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your user experience. You can control cookie settings through your browser.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically. Changes take effect immediately upon posting to our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info @ eppay.io
10. Accessibility
This Privacy Policy is available on our website at https://eppay.io/privacy_policy and can be accessed directly from within our app.
Eppay Documentation
Welcome to the official Eppay documentation. This guide will help you understand how to use Eppay for your cryptocurrency payment needs.
Note: Eppay is continuously being improved. Check back regularly for the latest documentation updates.
Getting Started
Step 1: Download the App
Download Eppay from the App Store or Google Play Store.
Step 2: Create Your Wallet
Follow the on-screen instructions to create your secure wallet.
Step 3: Fund Your Wallet
Add USDT to your wallet from another wallet or exchange.
Step 4: Start Using Eppay
You're all set! Begin sending and receiving payments.
Features
QR Code Payments
Generate and scan QR codes for quick and easy payments.
Multi-Chain Support
Use multiple blockchain networks for your transactions.
Transaction History
View and manage your complete transaction history.
Enhanced Security
Industry-leading security measures to protect your funds.
Supported Networks
Ethereum
BSC
Polygon
Avalanche
Security
Wallet Security
Your private keys remain on your device and are never transmitted to our servers.
- Advanced encryption for all sensitive data
- Biometric authentication support
- Pin code or password protection
Transaction Security
All transactions are securely processed on the respective blockchain networks.
- Transaction confirmation required
- Real-time monitoring for suspicious activity
- Optional transaction limits
Frequently Asked Questions
What cryptocurrencies does Eppay support?
Currently, Eppay supports USDT (Tether) payments across multiple blockchain networks. We plan to add support for more cryptocurrencies in the future.
What are the transaction fees?
Eppay charges minimal fees for transactions. The exact fee depends on the blockchain network you choose to use. We display the network fee before you confirm any transaction.
How long do transactions take?
Transaction times vary depending on the blockchain network used. Most transactions are confirmed within seconds to minutes.
Troubleshooting
Transaction Failed
If your transaction fails, it could be due to:
- Insufficient funds for transaction fee
- Network congestion
- Invalid recipient address
Try again with sufficient funds or select a different network.
QR Code Not Scanning
If your QR code is not scanning properly:
- Ensure good lighting conditions
- Clean your camera lens
- Try entering the address manually
Contact Support
Need additional help? Contact our support team:
